[status: online] v2.0

Beautiful support.
Zero friction.

The open-source help desk built for teams that value speed. A lightning-fast Kanban board for your workspace, and a transparent public portal for your customers.

[ Create Workspace ] >_ view_public_portal

triage_log

14:02:11 GET /api/tickets/recent 200 OK

14:02:15 User 'pmota' triaged ticket #402 to [High Priority]

14:02:22 POST /api/comments 201 Created

14:02:23 Notification dispatched -> mail_queue

❯ _

Workflow

Built for productivity and transparency.

Reactive Kanban

Drag and drop tickets seamlessly. Triage with custom tags and priorities to ensure no issue ever slips through the cracks.

// Status update payload
{
  "ticket_id": "TKT-802",
  "status": "in_progress",
  "assignee": "system"
}

Public Portals

Give your customers a branded, lightning-fast home to submit requests and track their progress in real-time.

> Loading public portal...
> Authenticated as: guest_user
> Rendering ticket history [■■■■■■■■■■] 100%
Portal ready.

Automation Robots

Programmatic support. Create API keys to automatically ingest tickets from external forms, apps, or services.

$ curl -X POST https://tickethub.dev.br/api/tickets \
-H "Authorization: Bearer th_robot_***" \
-d '{"title":"Deployment failed","priority":"urgent"}'

Own your data.
Escape per-agent pricing.

100% open-source and self-hostable. Maintain full control over your infrastructure, or sponsor the project to steer its future.

View Repository | Sponsor Project

// System requirements check

PHP >= 8.2 [OK]

Laravel 12.x [OK]

Database SQLite / MySQL / PgSQL [OK]

License MIT

Beautiful support. Zero friction.