Ticket Hub Documentation

Learn how workspaces, tickets, the public portal, and robots fit together. Every page mirrors what is implemented in the app.

Workspaces, roles, invitations, and privacy settings.

Statuses, priorities, assignments, tags, and comments.

Explore public teams and submit tickets as a logged-in user.

Create API clients and manage access tokens.

Endpoints, parameters, and responses aligned to the current API.

Core Concepts

Ticket Hub is built around Workspaces (Teams). Each team has its own ecosystem:

Kanban Board: Internal workflow across open, in progress, waiting, and closed.
Public Portal: Optional public view for community ticket submissions.
Robots: API agents that create and update tickets programmatically.